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Sunrise Senior Living

Sunrise Senior Living relies on reverse osmosis dishwashers

Sunrise Senior Living delivers resident-centred care services to well over 2,000 residents in the UK. The Sunrise philosophy is founded on encouraging independence, preserving dignity, enabling freedom of choice and protecting the privacy of each resident. This approach reflects the company’s mission, which has remained unchanged since the business was founded in 1981: “to champion quality of life for all seniors”.

In every community, at least five activities take place each day to ensure that residents have the option to enjoy a rich and stimulating social life. Home-cooked meals, prepared on-site by Sunrise’s own chefs are designed to offer balanced nutrition and meet special dietary needs where necessary.

Prior to Sunrise switching to MEIKO, there used to be a 'mish-mash' of different machines across the 27 senior living communities, said the company. Since switching to MEIKO, it's meant the dishwashers now last far longer with minimal servicing needed.

Christopher Dean, Head of Kitchens at Sunrise Senior Living adds: “Overall there has been an improvement in the standard of dishwashing across all of the communities. The switch to using MEIKO dishwashers has definitely been an improvement for our residents and, clearly, they are our number one priority."

Purchasing at Sunrise is assisted by Pelican, formerly the Pelican Buying Company, which has a total collective purchasing volume of £140m and specialises in negotiating competitive trading arrangements with local and national suppliers for its members. Pelican serves around 3,000 hospitality businesses including 2,000 schools and colleges.

Keith Palmer, Commercial Equipment Manager, says, “Sunrise were adamant that reliability of operation was essential and exemplary results were a priority for their residents.

“With that in mind we assisted them to source and establish the correct manufacturer.

“MEIKO ticked all the boxes, plus we found the process of warewashing was enhanced by the GIO range of washing machines. To date performance of machine and experience of personnel has exceeded our expectations.”

Sunrise predominantly uses MEIKO’s DV 80.2 GiO pass-through dishwasher with integrated reverse osmosis water treatment technology, and the machine is used to wash all crockery, cutlery and glassware items. Sorting solutions, tailored to each individual site also means that a highly space-efficient warewashing solution can be developed to ensure operator comfort and to maximise efficiency.

With a theoretical throughput of up 60 racks per hour (1080 dinner plates), the DV 80.2 GiO pass-through dishwasher will comfortably handle mixed loads of crockery, cutlery and glassware. Basket size is the industry standard 500mm x 500mm and the passing height of 440mm ensures the machine will also handle trays with ease. Three wash programmes offer 60, 90 and 210 second cycles to cope with light to heavy duty soiling.

An automatic hood option is ideal for operators of less than average height and is activated at the press of a button, which allows for opening and closing of the hood and the operation of the wash programme sequence.

Unlike other reverse osmosis water treatment systems on the market, the MEIKO GiO is contained within the machine footprint and needs no independent softener apparatus for pre-conditioning the incoming raw water and is therefore simpler to install and in the majority of instances, is a far more cost effective solution.



Says MEIKO Business Development Manager, Simon Callus: “There was a number of key influencing factors in the decision to purchase the GiO reverse osmosis hood-type machines, from the quality of results on glassware and cutlery, savings in detergent and rinse aid and the fact that the R/O was a sealed unit and did not require any manual intervention. The client recognised the associated benefits, from a reduction in overall running and maintenance costs, to a labour saving element, as the quality of results on glassware and cutlery negated the need for additional polishing.”


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Contact details

Sunrise Senior Living
Sunrise House
Post Office Lane
United Kingdom
Phone: 44 (0)1494 739000